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  • FAQ
    • Welcome To xHaven FAQs
      • Where Can I Find xHaven's Whitepaper?
      • Where Can I Read About XVN Token?
  • About xHaven & Digital Collectibles
    • What Is xHaven?
    • What Are xHaven's Marketplace Fees?
    • What Are Digital Collectibles?
      • How Are Digital Collectibles Stored?
      • Aren’t Digital Collectibles Bad For the Environment & Is xHaven Doing Anything About This?
      • Where Can I Learn More About Digital Collectibles & NFTs?
    • What Blockchain Does xHaven Support?
      • Why Is xHaven Built On Flare?
    • What Makes xHaven Different?
    • How Do I Become A Part Of The xHaven Community?
  • Getting Started
    • Getting Started
      • What Is A Wallet & Why Do I Need One?
      • How Do I Add Flare To My MetaMask Wallet?
        • Where Can I Get $FLR?
      • How Do I Add Songbird To My MetaMask Wallet?
        • Where Can I Get $SGB?
      • How Do I Import Bifrost Wallet Into MetaMask?
    • Why Do I Have To Approve Tokens?
    • What Are The Recommended Specifications For Images?
    • How Do I Refresh Metadata?
    • Metadata Standards
  • Buying & Selling Digital Collectibles
    • How Do I See Which Digital Collectibles Are For Sale?
    • How Do I Buy Digital Collectibles?
    • How Do I Make & Remove Offers?
    • How Do I Accept An Offer?
    • How Do I List Digital Collectibles For Sale?
    • How Do I Remove Digital Collectibles From Sale?
    • How Do Auctions Work?
  • Safety & Security
    • Is Connecting My Wallet To xHaven Safe & Secure?
      • Does xHaven Have Access To My Wallet’s Private Keys?
      • How Do I Keep My Digital Collectibles Safe?
    • What Is xHaven’s Policy On Stolen Items?
    • Intellectual Property Infringement
      • What Should I Do If Works I Own The Copyright In Are Being Sold Without My Consent?
      • How Do I Submit A Copyright Counter-Notice?
      • Are Spin-Off, Homage, Remix Or Derivative Collections Permitted?
    • What Should I Do If I Think Items On xHaven Breach The Terms & Conditions?
      • How Do I Report Fake Or Fraudulent Content?
    • What Should I Do If I Think My Account Has Been Compromised?
  • Troubleshooting
    • My Digital Collectibles Aren't Displaying In My Wallet, What Can I Do?
    • The xHaven Marketplace Isn’t Working, Where Can I Get Help?
  • How to Participate in Staking and Rewards on xHaven
    • 1. Simple Staking
    • 2. Marketplace Rewards (Governance Token Distribution Mechanism)
    • 3. LP Staking
    • 4. Platform Rewards
    • 5. NFT Rewards
    • Helpful Tips
  • Legal
    • Terms & Conditions
    • Privacy Policy
  • Community Tools
    • NFT Airdrop Tool
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On this page
  • Never Share Your Private Keys Or Secret Recovery Phrase
  • Ensure Your Wallet Application Or Extension Is Official
  • Only Use Official Support Channels
  • Limit Smart Contract Approvals
  • Use A Cold Storage Wallet When Storing Digital Collectibles Long Term
  • Enable Two-Factor Authentication (2FA)
  • Don’t Reuse Passwords & Yse A Reliable Password Manager
  • Avoid Phishing Emails & Don’t Download Unknown Files From Strangers
  • Don’t Click On Unknown Or Broken Links
  • Be Careful Of Things That Seem Too Good To Be True
  1. Safety & Security
  2. Is Connecting My Wallet To xHaven Safe & Secure?

How Do I Keep My Digital Collectibles Safe?

10 Top Tips to Keep Your Digital Collectibles Safe.

Never Share Your Private Keys Or Secret Recovery Phrase

If you’ve been in the crypto space for a while, you probably know this already, but it’s always worth reminding yourself and others of this important point.

The private key and/or secret phrase for your wallet(s) are private to you and you should never share these. xHaven is not a wallet provider and does not have access to your private keys or secret phrase.

We will never ask you to provide these.

Ensure Your Wallet Application Or Extension Is Official

When using any wallet, be it the Bifrost Wallet app, MetaMask extension, or anything else, always ensure you get your link from an official source, such as the provider’s website or support channels.

When downloading anything, check and double check the reviews and developer to ensure it is the correct one.

If in any doubt, reach out to the wallet provider’s official support team.

Only Use Official Support Channels

The best and safest way to navigate is by always getting help from official support channels and remaining cautious when receiving answers from broader community.

Generally, members of the community are very helpful to one another however, for customer support, always use the official support tickets in our Discord, or email addresses provided by xHaven.

There is also lots of help and support to frequently asked questions in xHavens FAQs.

Limit Smart Contract Approvals

When using any site, you should carefully review what it is that you are approving for your wallet prior to making transactions.

Any reputable business in the crypto and Web3 space should provide you with information on what you are being asked to approve, and why. If you're unsure, as the project via their official support channel(s).

Information on what you are being asked to approve when using xHaven is available here.

Use A Cold Storage Wallet When Storing Digital Collectibles Long Term

Hardware wallets, such as Ledger or Trezor, add further levels of security to your crypto assets and digital collectibles.

However, you still need to ensure you keep your private keys and secret recovery phrase for these, and the hardware wallet itself, safe and secure.

Enable Two-Factor Authentication (2FA)

Having 2FA enabled, such as Google Authenticator, provides an additional layer of security when logging into sites where this function is available.

In addition to 2FA apps, you could also consider using a hardware 2FA device too for additional security.

Don’t Reuse Passwords & Yse A Reliable Password Manager

Although it makes life easier to reuse the same password, this significantly endangers security as if one of your passwords are compromised, then all of them are.

Using a password generator for obscure passwords, different passwords for different sites and applications makes your accounts more secure and a reliable password manager makes keeping track of these easier.

Avoid Phishing Emails & Don’t Download Unknown Files From Strangers

Best practise is to avoid interacting with any emails, particularly containing links, files and QR codes, sent by unknown parties.

Attachments of any format can quite easily contain malicious code such as viruses and/or malware.

Don’t Click On Unknown Or Broken Links

Remain cautious when browsing sites and on social media, including Discord, where images or links are sent.

Always double check and if in any doubt, do not click them, particularly if sent by someone you don’t recognise.

Be Careful Of Things That Seem Too Good To Be True

Unfortunately, not everyone has your best interests at heart, and there may be bad actors seeking to take advantage for those new to crypto and digital collectible space.

If somebody presents an opportunity or suggestion that seems too good to be true, chances are it is just that.

Before you purchase a digital collectible from a user on xHaven, always take the time to do as much research as possible on the seller, the collection, the project and the digital collectible before making that purchase.

Blockchain transactions are permanent, so it really is worth doing your due diligence. And who knows, you may have some enjoyment doing it as you learn exactly what a digital collectible, collection, and project is truly about.

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Last updated 1 year ago